Effective Date: August 15th, 2024.
Welcome to Calibike. These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile applications, products, and services, including the purchase of electric bikes (“EV Bikes”), spare parts, and kits (collectively, the “Services”). By accessing or using our Services, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our Services.
By using our Services, you represent that you are at least 18 years old or have reached the age of majority in your jurisdiction and have the legal capacity to enter into these Terms. If you are under 18, you may use our Services only with the involvement of a parent or guardian.
To access certain features of our Services, such as purchasing products, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as needed to keep it accurate and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.
All purchases of EV Bikes, spare parts, and kits are subject to product availability. We reserve the right to limit the number of units sold to any customer, refuse any order, or cancel orders at our discretion.
Prices for EV Bikes, spare parts, and kits are displayed on our website and are subject to change without notice. Payment is due at the time of purchase, and you agree to pay all applicable taxes, shipping, and handling fees. We accept various forms of payment, including credit cards and other online payment methods as specified on our website.
Upon placing an order, you will receive an order confirmation via email. This confirmation does not constitute acceptance of your order; it is simply an acknowledgment that we have received your order. We reserve the right to accept or decline your order for any reason.
We will ship the products to the address you provide at the time of purchase. Delivery times may vary based on your location and product availability. We are not responsible for any delays in shipping or delivery due to circumstances beyond our control. Shipping costs and delivery times are specified at checkout.
All products purchased from Calibike are made pursuant to a shipment contract. This means that the risk of loss and title for such products pass to you upon our delivery to the carrier.
Some products, such as spare parts and kits, may require assembly or installation. You are responsible for ensuring proper assembly and installation in accordance with the instructions provided. Calibike is not liable for any damage or injury resulting from improper assembly or installation.
If you are not satisfied with your purchase, you may return the product within [Insert Return Period, e.g., 30 days] from the date of delivery, subject to our Return Policy. The product must be in its original condition, unused, and in the original packaging. Some items, such as used spare parts, may not be eligible for return.